Do you ship internationally?
Of course! International shipping is $3 USD, this doesn’t include tracking unfortunately. Please contact me if you would like tracked shipping. Also if you don’t see your country on the checkout page, please also let me know!
how do digital downloads work?
After purchasing a digital download, you should receive an email letting you download the file you purchased.
For best printing results, set your printer for “A4 borderless” at the highest resolution (at least 300 DPI) possible. Please note that the colour may vary from screen to screen. Additionally, all digital downloads are for personal use only.
when will my order arrive?
As coffee + scribbles is a one-girl shop, I usually ship out orders once a week. All mail is sent out by Chunghwa Post, Taiwan’s trusty post service. Shipping varies, but it usually takes 2-3 weeks to arrive to North America and Europe, while Asia takes about 1 week.
Sometimes mail gets delayed at customs, which is unfortunately out of my control. Please contact me if you haven’t gotten your order a month after it has shipped.
I haven’t received my order!
Oh dang, that’s not good news. If you haven’t received your order a month after it’s shipped, please please please fill out the contact form or email me and I’ll be happy to see what we can do.
do you do returns/refunds?
Unfortunately, I do not do returns or refunds. However, if your products arrived damaged or wrong, please contact me so we can make things right!